Wisconsin Veterinary Practice Managers Association Meetings and Events

2026 Fall Conference

October 23, 2026

Best Western Premier Bridgewood Resort Hotel & Conference Center
Neenah, Wisconsin

Event Flyer
Download as a pdf file

AGENDA:

OCTOBER 22

6:00pm: Happy Hour at Batley's Grill & Bar, Appetizers provided

OCTOBER 23

7:30 - 8:00am: Registration and breakfast

8:00 - 8:30am: Semi Annual Meeting

8:30 - 9:00am: Visit Sponsors

9:00 - 10:30am: Heather Prendergast: The Building Blocks of Good Leadership

10:40 - 11:30am: Heather Prendergast: Leading from the middle up -insighful for PMs

11:30am - 12:00pm: Visit Sponsors

12:00 - 1:00pm: Lunch

1:00 - 2:30pm: Heather Prendergast: Say the Thing: Conversations That Change Performance

2:40 - 4:00pm: Heather Prendergast: Team and Client Communication

GUEST SPEAKER:
HEATHER PRENDERGAST

MEETING LOCATION:
Best Western Premier Bridgewood Resort Hotel & Conference Center
1000 Cameron Way
Neenah, WI 54956
(920) 720-8000
Web Site

Hotel

Go to bridgewoodresorthotel.com
When booking your room, the group name is Wisconsin Veterinary Practice Manager Association.

Member Registration

(Complimentary)

WVPMA Paid Members Only:

Co-host

This event is being co-hosted with the Wisconsin Veterinary Technician Association.

CVTs can sign-up here:

Presenter

MEET HEATHER PRENDERGAST, RVT, CVPM, SPHR
Veterinary Practice Visionary / Author / Educator / Culture Architect

With over three decades of experience in the veterinary profession, Heather Prendergast brings a rare combination of clinical know-how, management expertise, and a deep passion for developing thriving teams. Having spent more than 20 years in small animal practice, she understands the daily realities of veterinary teams - and how to lead them toward lasting success.

Heather is the author of two cornerstone texts in the veterinary industry:

Practice Management for the Veterinary Team (now in its 4th edition), used in veterinary technology programs across the U.S.
Review Questions and Answers for Veterinary Technicians (currently in its 7th edition), a trusted study companion for thousands of VTNE candidates.

As the founder of Synergie Veterinary Consulting Group, Heather leads a powerhouse team of credentialed veterinary technicians, CVPMs, DVMs, and talent strategists who specialize in building emotionally intelligent leaders, improving operational efficiency, and transforming veterinary culture from the inside out.

When she's not consulting, lecturing, or writing, Heather teaches Practice Management courses with the Appalachian State University Veterinary Technology Program. She also gives back to the profession through leadership and committee roles with NAVTA and VetPartners.

Heather recently served as President of the Viticus Group (formerly WVC) and continues her service as Treasurer, further demonstrating her commitment to elevating veterinary medicine at every level.