Find the nomination ballot, convention information and other news about the Practice Manager of the Year.
Archived Events
Listed In Descending Order
February 16th 2012
Topic:
Defining Misconduct under Wisconsin UI Law
What is and is not misconduct?
Documentation
Verbal and Written Warnings
Attendance Issues
Speaker:
Gretchen Wendt
Has been with the Unemployment Insurance Division since 1993. She has worked as an adjudicator and is currently employed by the division as a Disputed Claims Analyst.
She helps to develop UI law and policy, trains and evaluates adjudicators, provides technical assistance on more complex claims, testifies as an expert witness in UI appeals hearings, and responds to inquiries from employers, claimants, legislators and the governor.
She is a 1992 graduate of the University of Wisconsin-Madison with a BA degree in Communication Arts - Radio, Television and Film.
Developing a Client-Centered Approach - Experiencing Your Hospital from the Client's Perspective
Speaker:
Krista Walter
Krista Walter has been in the Hotel Hospitality Profession for 8 years.
She has been responsible for the successful operation and administration of all hotel departments.
Her focus was on providing an exceptional experience to every guest and to ensure that all operations were carried out professionally, to standards and at the highest level of service.
Currently, Krista works at the Wisconsin Veterinary Referral Center as a Customer Service Manager, a position that manages all aspects of the client's visit - from CSR to DVM interactions.
Location:
Holiday Inn Pewaukee Milwaukee West N14 W24140 Tower Place Pewaukee, WI 53072
Description:
The presentation is for everyone in your hospital with the focus on the reception team.
October 21st & 22nd 2011 WVMA/WVPMA/WVTA Annual Convention
Topic:
Taking your Practice's Pulse
Speaker:
Dr. Karen Felsted
Please see the Annual Convention section of this website for details.
